I hereby declare that job satisfaction amongst employees at a public health institution in the western cape is my own work, that it has not been submitted for any degree or examination at any other institution of higher learning, and that all references have, to the best of my knowledge, been correctly reported. Job satisfaction is a very important attribute which is frequently measured by. The dependent variable of the study was employee job satisfaction while the independent variables of the study were economic and environmental factors of employee job satisfaction. Development and test of a theoretical model a dissertation submitted to the graduate faculty of the louisiana state university and agricultural and mechanical college in partial fulfillment of the requirements for the degree of doctor of philosophy in the interdepartmental program of business administration by larry. The relationship between employees income level and. Data was then analyzed using statistical software spss 17. Sep 10, 2019 according to the conference boards survey results announcement, the drop in job satisfaction between 1987 and 2009 covers all categories in the survey, from interest in work down 18. Employee job satisfaction and engagement optimizing organizational culture for success a research report by the society for human resource management shrm. The happier people are within their job, the more pleased they are said to be. Pdf a study on the impact of job satisfaction on job. The employee motivation job satisfaction and corporate. Social interactions in job satisfaction iza institute of labor. Job satisfaction is a workers sense of achievement and sucess on the job. Age, office type, job satisfaction and performance center for.
The general job satisfaction feedback will help hr in identifying the percentage of satisfied employees and the percentage satisfied in the areas of compensation, benefits, training. Dar al uloom university, riyadh, kingdom of saudi arabia. Job satisfaction was predicted exclusively by job characteristics or stressors, including the job itself, role conflict, and ambiguity, and the physical condition of. Job satisfaction problem statement one of the main roles of.
Gathering information on employee satisfaction, this. Job satisfaction ppt free download as powerpoint presentation. Muhammad aleem phd scholar at hailey college of commerce, university of the punjab, lahore, pakistan. Job satisfaction describes how content an individual is happy with his or her job. Organisations both in the private and public sector across the globe rely on their workforce for optimum productivity which will in turn result to organisational efficiency. Others believe it is simply the contentment an employee feels about hisher job. It is posited that a relationship between the level of job satisfaction and turnover intention may be influenced by an employees efforts to stay with his or her job and try to change the elements of the job that are. The top 10 proven ways to boost employee job satisfaction. Evidence from higher education institutes of pakistan muhammad ehsan malik1, rizwan qaiser danish2, yasin munir3 1institute of business administration, university of the punjab, lahore, pakistan 2department of business administration, university of the punjab, gujranwala, pakistan.
It is generally perceived to be directly linked to productitivty as well as to personal wellbeing. Job satisfaction is one criterion for establishing the health of an organisation. Employee attitude is very important for management to determine the behavior of workers in the organization. Job satisfaction and motivation of teachers of public. As well, to study the effects of employee job dissatisfaction on organizational performance and lastly, was to identify ways to reduce job dissatisfaction in tpf. Selfadministered questionnaires were used to collect data from the participants. Understanding its impact on employee commitment and organisational performance article pdf available in academic leadership 84 january 2010 with 17,258 reads. The relationship between job satisfaction, job performance and employee engagement.
Job satisfaction is the satisfaction one feels while doing the job. Introduction job satisfaction describes how content an individual is with his or her job. Job satisfaction is closely linked to that individuals behaviour in the work place davis et al. Employee satisfaction, while generally a positive in your organization, can also be a downer if mediocre employees stay because they are satisfied with your work environment 3. The concept of job satisfaction is multifaceted hence a number of theories are advanced to explain what it means and how the theories could be applied to enhance employee performance. The impact of employee engagement factors and job satisfaction on turnover intent. But, rarely of them emphasize on whether the impactis direct or indirect. In many ways, this goal has been reached through incentive programs, corporate pep talks, and other types of conditional.
Continuous evaluation and never ending improvement is the final step of the pride system. Raul diego vallejo, jesus antonio diego vallejo and. Importance of employee satisfaction management study guide. May 15, 20 employee job satisfaction project at ksdl pdf 1.
Of the three antecedents, perceived supervisory support is the single most powerful predictor of job satisfaction and employee service effort. The facets of employee satisfaction measured vary from company to company. Employee job satisfaction in software and ites units in bangalore an empirical study jyothi b. This report provides a comparative overview of how job satisfaction is measured in national working conditions surveys, based on 16. And what strategies foster employee job satisfaction at usiu. Key findings linking employee satisfaction with productivity, performance, and customer satisfaction pdf. Vroom in his definition on job satisfaction focuses on the role of the employee in.
An explorative study received 15 december, 2015 revised 6 january, 2016 accepted 11 january, 2016 published 20 january, 2016 abdulwahab s. Influence of job satisfaction on employees performance. The e ffec ts of internal marketing, job satisfaction and service attitude on job performance amo ng hightech firm. Training, job satisfaction and workplace performance in britain. It is the sumtotal of inherent abilities, aptitudes of the employed persons who comprise executives, supervisors and the rank and file employees. Job satisfaction is a more important predictor of employee service quality than employee service effort. The general job satisfaction feedback will help hr in identifying the percentage of satisfied employees and the percentage satisfied in the areas of compensation, benefits, training, and supervisor relations. This dissertation is an examination of job satisfaction of international educators in. Determinants of job dissatisfaction among employees in formal. The concept of job satisfaction is multifaceted hence a number of theories are advanced to explain what it means and how the theories could be applied to. It is the sumtotal of inherent abilities, acquired knowledge and skills represented by the talents and aptitudes of the employed persons who. The impact of pay and promotion on job satisfaction. Impact of job satisfaction on employee turnoveran empirical study of autonomous medical institutions of pakistan alamdar hussain khan phd scholar at hailey college of commerce, university of the punjab, lahore, pakistan.
It is an established indicator to measure employee satisfaction. The portability of general skills may raise job satisfaction as it is easier to move to other jobs where satisfaction is higher. Job satisfaction can be influenced by a variety of factors, eg, the quality of ones relationship with their supervisor, the quality of the physical environment in which they work, degree of fulfillment in their work, etc. The usually judgment about employees is that a satisfied worker is a productive worker. Empirical study of employee job satisfaction muhammad rizwan 1, waqas mehmood khan corresponding author2, hafiz muhammad aqeel tariq 3, abdul ghaffar 4, malik zubair anjum5, ehsan ullah bajwa 6 1 lecturer, department of management sciences the islamia university of bahawalpur pakistan. Pdf the influence of organizational culture, leadership. Put differently, an employee s being out of step with prevailing unitlevel attitudes appears to alter the relationship between his or her job satisfaction. We also observe lower levels of job satisfaction in large. A study of employee satisfaction and its effects toward loyalty in hotel industry by chan soo yin chan yee fen khoo yun meng loh poh yin wong wein jack a research project submitted in partial fulfillment of the requirement for the degree of bachelor of business administration hons universiti tunku abdul rahman faculty of business and finance. The research results show that there is no statistically significant difference in overall job satisfaction between workers who work under difficult working conditions. We were shocked to learn that topping the list of factors contributing to job satisfaction were 1 communication between employees and senior management, and 2 relationships. Abstractin present, employee satisfaction is important for organizations success and survival. Job satisfaction has always been a matter of interest for both.
Finallythe tasks and operations of personnel management were shifted tothe human resource management and it is. Iffat asghar ms scholar, department of business administration. Chapter2 an overview of employee job satisfaction introduction. The aim of this paper is to investigate the relationship between employees income level and employees job satisfaction. The difference between individual needs and their results will negatively impact the job satisfaction of the employee nash 1975. African journ al of business managem e nt, 532, 1255112562. Empirical study of employee job satisfaction new dimensions in business and management research 32 page department of management sciences, the islamia university of bahawalpur, pakistan to collect the necessary data was used research method on original the scope of research model. Abdul ghafoor awan, dean, faculty of management and social sciences, institute of southern punjabpakistan. A second method used to measure employee satisfaction is meeting with small groups of. Job satisfaction job satisfaction refers to the pleasure derived while doing a job. There is need to understand factors behind job satisfaction and need of employee for better output. Generally, it is accepted that job satisfaction and employee turnover intention are inversely related. Difference between employee satisfaction and job satisfaction. The impact of employee empowerment on job satisfaction.
Job satisfaction ppt job satisfaction industrial and. The job satisfaction as a regulator of the working behaviour core. Gathering information on employee satisfaction, this survey focuses on how employees feel about their job description, position within the company, relationships with colleagues and superiors, advancement opportunities, and overall satisfaction. Satisfied employees are the ones who are extremely loyal towards their organization and stick to it even in the worst scenario. The purpose of this study was to find out the extent to which job security and job.
Job satisfaction or employee satisfaction has been defined in many ways. Job satisfaction or employee satisfaction is a measure of workers contentedness with their job. Job satisfaction is in regard to ones feelings or stateofmind regarding the nature of their work. The sample that was investigated consisted of the majority of the. Business success depends on job satisfaction of employees. Employee satisfaction is of utmost importance for employees to remain happy and also deliver their level best. Influence of job satisfaction on employees performance a. The theory of job satisfaction indicates a very strong relationship between employee age.
Relationship between working conditions and job satisfaction. Development and test of a theoretical model a dissertation submitted to the graduate faculty of the louisiana state university and agricultural and mechanical college in partial fulfillment of the requirements for the degree of doctor of philosophy in the interdepartmental program of business administration by larry h. Job satisfaction therefore is a measurement of job and work expectations and not just an overall holistic attitudinal manifestation. The relationship between job satisfaction, job performance. Job satisfaction or employee motivation is studied not just to handle the turnover but also there are other adverse effects of dissatisfaction like absenteeism, low performance, lower morale, low. D department of educational administration and planning, university of calabar. Work motivation, job satisfaction, locus of control, intrinsic motivation, extrinsic motivation, personality, estonia. This study explored the factors of job satisfaction and dissatisfaction with the recommendations given by the researchers in seventy recruited. Employee attitudes and job satisfaction article pdf available in human resource management 434. In other words, they are happy and contented with all the aspects that comes with the job the compensation, responsibilities. The established, inverse relationship between job satisfaction and employee turnover intention is very important to research in. Bureau of labor statistics 2012 the unemployment rate was at an alltime high in 1983 at 10. The relationship of communication satisfaction, job satisfaction, and selfreported absenteeism by lindsay nicole ehlers the purpose of this paper is to examine the relationship between communication satisfaction of employees with coworkers, supervisors, and upper management, job satisfaction and selfreported absenteeism. Put differently, an employees being out of step with prevailing unitlevel attitudes appears to alter the relationship between his or her job satisfaction.
A study of employee satisfaction and its effects toward loyalty in hotel industry iii declaration we hereby declare that. The effects of job sat isfaction on various labor market outcomes such as employee quitting behavior. We examine whether aggregate job satisfaction in a. Determinants of job dissatisfaction among employees in formal organizations in nigeria grace reuben etuk, eko thomas alobo department of sociology,university of calabar, p. However, there is a lot of research on the relationship between job satisfaction and work performance. Employees working in different sectors and organizations have to deal with stress. The relationship between job autonomy, job satisfaction and the. Pdf effect of stress on employee performance and job. Analysis of employee satisfaction in banking sector. For this purpose, an empirical study was conducted in a british company.
High levels of job satisfaction are observed in those professions which are deemed of good. The results of the empirical study show that there is a significant relationship between employees income level and employees job. Job satisfaction problem statement one of the main roles. The survey, which is administered to the entire worker population, quantifies job satisfaction and employee. These long work hours may be indicative of a strong commitment by clergy to their congregations and community. Job satisfaction is one of the important factors, which affect not only the efficiency of the labourers but also such job behaviour as absenteeism, accidents, etc. Job satisfaction is one of the most researched topics in the field of industrial psychology. Pdf job satisfaction factors of employee in virtual.
Employee job satisfaction in software and ites units in. Measuring job satisfaction in surveys comparative analytical report. Correlation results showed that job satisfaction and employee engagement were positively related, so job satisfaction is an important driver of employee engagement malhotra, n. Supervisors face a major challenge in ensuring that their subordinates are satisfied with their jobs. The literature documents that job satisfaction is positively correlated with worker performance and productivity. The primary purpose of evaluation is to measure progress and determine what needs improving.
A study on the impact of job satisfaction on job performance of employees working in automobile industry, punjab, india article pdf available february 2017 with 29,211 reads how we measure. Evaluation is a nonstop activity that includes a specific cycle of steps. That was the question we posed last year in this blog post based on the society for human resource managements 2012 employee job satisfaction and engagement report. Other influences on satisfaction include the management style and culture, employee involvement, empowerment and autonomous workgroups. A descriptive research design was adopted for this study. In this case, the need for ensuring employee job satisfaction becomes a. Ravindran abstract in recent years, bangalore, ecstatically referred to as a silicon valley of india, has rapidly developed into a dynamic information technology it hub housing. Stress is a universal and common challenge to organization and employee productivity, it is the reality of modern day workplace. The results will lead into suggestions for making the work environment attractive for. An overview of employee job satisfaction introduction human resource is considered to be the most valuable asset in any organisation. This study shows that employee job satisfaction largely depend on job promotions, compensation system, involvement in. Survey questionnaire structure is based on office environment. People, who have positive feelings about their job, hold a high level of job satisfaction, while people, who have negative feelings about their. Most of them indicated that there is an impact of job satisfaction on employee performance and there is an impact of employee performance on job satisfaction skibba, 2002.
However, recent focus is towards the dimension of job satisfaction now george et al. Five steps to improve job satisfaction and employee engagement. Myers palm beach atlantic college, west palm beach, florida, usa the movement of workers to act in a desired manner has always consumed the thoughts of managers. There is a relationship between the professional status and the job satisfaction. That is job satisfaction presents a set of factors that cause a feeling of satisfaction. The relationship between employee motivation, job satisfaction and corporate culture abstract in this study, relationships between employee motivation, job satisfaction and corporate culture were hypothesised and investigated. According to different researches organizational commitment, which is the prime area of interest for many researchers, can be influenced affirmatively by job satisfaction ho et al. Job design aims to enhance job satisfaction and performance methods include job rotation, job enlargement and job enrichment.
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